California Privacy Notice

Effective Date: July 22, 2026

This California Privacy Notice supplements the Goodbirds Privacy Policy and applies to California residents. It explains how Goodbirds Coffee LLC, doing business as Goodbirds (“Goodbirds,” “we,” “us,” or “our”), collects, uses, retains, discloses, sells, or shares personal information and describes the rights available under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, collectively referred to as the “CCPA.”

This Notice applies to the extent the CCPA applies to Goodbirds and its processing of your personal information. Terms defined by the CCPA have the same meaning when used in this Notice.

If there is a conflict between this California Privacy Notice and our general Privacy Policy concerning a California resident’s rights under the CCPA, this California Privacy Notice will control.

1. Personal Information We Collect

The categories of personal information Goodbirds has collected or may collect depend on how you interact with our website, online store, products, accounts, subscriptions, emails, advertisements, customer service, and other services.

Identifiers

Examples may include:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Account name or identifier
• Internet Protocol address
• Device identifiers
• Cookie identifiers
• Gift recipient information

We may collect identifiers directly from you, automatically through our website, or from Shopify, payment processors, subscription providers, marketing providers, analytics providers, shipping providers, and other service providers.

We use identifiers to process orders, manage subscriptions, deliver products, provide customer service, communicate with you, secure accounts, prevent fraud, operate our website, measure advertising, and comply with legal obligations.

We may disclose identifiers to ecommerce providers, payment processors, subscription providers, fulfillment and shipping providers, customer-support providers, email and messaging providers, analytics providers, advertising partners, security providers, and professional advisers.

Goodbirds does not sell identifiers in exchange for money. Certain identifiers, such as online identifiers, device identifiers, or hashed contact information, may be shared with advertising partners for cross-context behavioral advertising where those tools are enabled.

We retain identifiers for as long as reasonably necessary to maintain your account, fulfill orders, manage subscriptions, provide customer service, maintain required business records, prevent fraud, and satisfy legal, accounting, tax, and regulatory obligations.

Customer Records

Examples may include:

• Name
• Contact information
• Billing information
• Shipping information
• Account information
• Payment method type
• Limited payment card information
• Customer-service communications

Complete payment card information is generally collected and processed by Shopify or another payment provider rather than stored directly by Goodbirds.

We use customer records to process transactions, fulfill orders, manage subscriptions, issue refunds or credits, provide customer support, prevent fraud, and maintain financial and legal records.

We may disclose customer records to Shopify, payment processors, subscription providers, fulfillment providers, shipping carriers, customer-support providers, fraud-prevention providers, and professional advisers.

Goodbirds does not sell customer records in exchange for money. We do not share complete payment card information for cross-context behavioral advertising.

We retain customer records for as long as reasonably necessary to complete transactions, maintain accounts and subscriptions, address disputes and chargebacks, provide customer service, and comply with accounting, tax, legal, and regulatory requirements.

Commercial Information

Examples may include:

• Products viewed
• Products purchased
• Shopping-cart activity
• Order history
• Subscription history
• Coffee and grind preferences
• Brewing preferences
• Cause or nonprofit selections
• Discount and promotional activity
• Returns, refunds, and customer-service history

We collect commercial information directly from you, through your activity on our website, and from Shopify, subscription providers, payment providers, and other service providers.

We use commercial information to fulfill purchases, manage subscriptions, personalize the customer experience, recommend products, maintain records, measure business performance, provide customer service, prevent fraud, and improve our products and services.

We may disclose commercial information to ecommerce providers, payment providers, subscription providers, fulfillment and shipping providers, analytics providers, advertising partners, customer-support providers, and professional advisers.

Goodbirds does not sell commercial information in exchange for money. Information about products viewed, added to a cart, or purchased may be shared with advertising partners for cross-context behavioral advertising where those tools are enabled.

We retain commercial information for as long as reasonably necessary to maintain order and subscription records, provide customer service, understand customer preferences, comply with legal obligations, and support legitimate business operations.

Internet or Other Electronic Network Activity

Examples may include:

• Browsing activity
• Pages viewed
• Links clicked
• Products viewed
• Search activity
• Shopping-cart activity
• Checkout activity
• Interactions with emails
• Interactions with advertisements
• Browser type
• Device type
• Operating system
• Referring website
• Date and time of visits
• Cookie and pixel information

We collect this information automatically through cookies, pixels, tags, local storage, software development kits, Shopify technologies, analytics tools, and advertising technologies.

We use electronic activity information to operate and secure our website, remember customer preferences, understand website activity, prevent fraud, measure advertising performance, personalize content, and improve our Services.

We may disclose this information to Shopify, hosting providers, analytics providers, advertising partners, fraud-prevention providers, and information-security providers.

Goodbirds does not sell this information in exchange for money. This category may be shared with advertising partners for cross-context behavioral advertising where advertising technologies are enabled.

We retain electronic activity information according to our operational needs, security requirements, cookie settings, analytics settings, advertising-provider settings, and applicable legal requirements.

Approximate Geolocation Information

We may infer your general location, such as a city, state, or region, from your Internet Protocol address.

We may use approximate geolocation information to:

• Determine product and shipping availability
• Calculate or estimate taxes
• Prevent fraud
• Secure the Services
• Understand website traffic
• Measure marketing performance
• Provide localized content

We may disclose approximate geolocation information to Shopify, analytics providers, advertising partners, fraud-prevention providers, and security providers.

Goodbirds does not intentionally collect precise geolocation through the ordinary operation of its online store.

Goodbirds does not sell approximate geolocation information in exchange for money. Approximate location information may be shared with advertising partners for cross-context behavioral advertising where those tools are enabled.

We retain approximate geolocation information for as long as reasonably necessary for analytics, security, fraud prevention, advertising measurement, and other disclosed purposes.

Inferences and Preferences

We may create or receive inferences concerning:

• Coffee preferences
• Grind preferences
• Brewing preferences
• Products or causes that may interest you
• Likely purchasing interests
• Marketing preferences

We may create these inferences from purchases, subscriptions, browsing activity, survey responses, account information, and other interactions with Goodbirds.

We use inferences to personalize our Services, recommend products, improve customer experiences, understand customer interests, and measure marketing effectiveness.

We may disclose inferences to ecommerce providers, analytics providers, advertising partners, subscription providers, and customer-support providers.

Goodbirds does not sell inferences in exchange for money. Inferences may be shared with advertising partners for cross-context behavioral advertising where those tools are enabled.

We retain inferences for as long as reasonably necessary to provide personalization, understand customer preferences, improve our Services, and support legitimate marketing activities.

Audio, Visual, or Similar Information

Examples may include photographs, videos, reviews, social media content, or other materials you voluntarily submit to Goodbirds.

We use this information to provide customer service, review reports of damaged or incorrect products, publish customer content with appropriate permission, conduct promotions, and market or improve our products and Services.

We may disclose this information to customer-support providers, ecommerce providers, marketing providers, social media platforms, professional advisers, and other providers that help us use the information for the disclosed purpose.

Goodbirds does not sell audio or visual information in exchange for money and does not ordinarily share this information for cross-context behavioral advertising.

We retain this information for as long as reasonably necessary to address the related request, provide customer service, maintain authorized marketing content, resolve disputes, or comply with legal requirements.

Sensitive Personal Information

Goodbirds may process limited sensitive personal information, including account login credentials and payment information needed to complete transactions.

Complete payment card information is generally processed by Shopify or another authorized payment provider rather than stored directly by Goodbirds.

Goodbirds uses and discloses sensitive personal information only as reasonably necessary to:

• Process purchases and subscription payments
• Maintain and secure customer accounts
• Prevent fraud and unauthorized transactions
• Provide products and Services requested by customers
• Comply with legal and regulatory obligations
• Maintain the quality, safety, and integrity of our Services

Goodbirds does not use sensitive personal information to infer characteristics about consumers. Goodbirds does not sell or share sensitive personal information for cross-context behavioral advertising.

Because Goodbirds uses sensitive personal information only for purposes permitted under the CCPA, Goodbirds does not currently provide a separate right to limit the use or disclosure of sensitive personal information.

We retain sensitive personal information only for as long as reasonably necessary to provide requested Services, process transactions, maintain security, prevent fraud, resolve disputes, and comply with applicable legal obligations.

2. Categories We Do Not Intentionally Collect

Through the ordinary operation of our online store, Goodbirds does not intentionally collect:

• Social Security numbers
• Driver’s license numbers
• Passport numbers
• Biometric identifiers
• Genetic information
• Health or medical information
• Precise geolocation
• Racial or ethnic origin
• Religious or philosophical beliefs
• Union membership
• Sexual orientation
• Nonpublic educational records

Please do not submit this information to Goodbirds unless we specifically request it for a lawful and disclosed purpose.

3. Sources of Personal Information

We collect personal information from the following categories of sources:

• Directly from customers and website visitors
• Automatically through our website and Services
• From Shopify
• From payment processors
• From subscription-management providers
• From fulfillment and shipping providers
• From customer-support providers
• From email and text messaging providers
• From analytics providers
• From advertising and social media platforms
• From fraud-prevention and security providers
• From referral, promotional, and nonprofit partners

4. Business and Commercial Purposes

We collect, use, and disclose personal information for business and commercial purposes including:

• Processing and fulfilling orders
• Managing subscriptions and recurring payments
• Delivering products
• Maintaining customer accounts
• Providing customer service
• Communicating about orders, accounts, and subscriptions
• Sending marketing communications where permitted
• Personalizing content and product recommendations
• Measuring and improving our website and Services
• Conducting analytics
• Measuring advertising performance
• Providing cross-context behavioral advertising where permitted
• Detecting and preventing fraud and security incidents
• Maintaining the safety and integrity of our Services
• Complying with legal, tax, accounting, and regulatory obligations
• Establishing, exercising, or defending legal claims
• Completing a merger, financing, acquisition, restructuring, or similar business transaction

5. Disclosure for Business Purposes

During the preceding 12 months, Goodbirds has disclosed or may have disclosed the following categories of personal information for business purposes:

• Identifiers
• Customer records
• Commercial information
• Internet or electronic network activity
• Approximate geolocation information
• Inferences and preferences
• Audio, visual, or similar information
• Limited sensitive personal information needed for accounts and transactions

We disclose these categories to service providers, contractors, and other recipients including:

• Shopify and ecommerce providers
• Payment processors
• Subscription-management providers
• Fulfillment providers
• Shipping carriers
• Customer-support providers
• Email and messaging providers
• Analytics providers
• Advertising partners
• Fraud-prevention and security providers
• Professional advisers
• Government authorities when legally required
• Parties involved in a business transaction

6. Sale and Sharing of Personal Information

Goodbirds does not sell personal information in exchange for money.

However, the CCPA defines “sale” and “sharing” broadly. Certain disclosures involving advertising cookies, pixels, online identifiers, commercial activity, or advertising partners may be considered a sale or sharing even when Goodbirds does not receive money in exchange for the information.

During the preceding 12 months, Goodbirds may have sold or shared the following categories for cross-context behavioral advertising where relevant advertising technologies were enabled:

• Identifiers, such as cookie identifiers, device identifiers, or hashed contact information
• Commercial information, such as products viewed, added to a cart, or purchased
• Internet or electronic network activity
• Approximate geolocation information
• Inferences and preferences

These categories may be sold or shared with advertising networks, social media platforms, advertising technology providers, and analytics providers that participate in advertising activities.

Goodbirds does not knowingly sell or share the personal information of consumers under 16 years of age.

7. Your California Privacy Rights

To the extent provided by the CCPA, California residents may have the following rights.

Right to Know

You may request information concerning:

• The categories of personal information we collected about you
• The categories of sources from which we collected it
• The purposes for collecting, using, selling, or sharing it
• The categories of third parties to whom we disclosed it
• The categories of personal information sold or shared
• The categories of third parties to whom each category was sold or shared
• The categories of personal information disclosed for a business purpose
• The specific pieces of personal information we collected about you

Right to Delete

You may request that we delete personal information we collected from or about you, subject to applicable exceptions.

We may retain information when reasonably necessary to:

• Complete a transaction or provide a requested product or service
• Maintain an active subscription or customer account
• Detect and prevent fraud or security incidents
• Exercise or protect legal rights
• Comply with tax, accounting, legal, and regulatory obligations
• Maintain internal uses reasonably aligned with your relationship with Goodbirds
• Honor and document privacy or marketing opt-out requests

Right to Correct

You may request that we correct inaccurate personal information we maintain about you.

Right to Opt Out of Sale or Sharing

You may direct Goodbirds not to sell or share your personal information for cross-context behavioral advertising.

You may exercise this right by:

• Using the “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link on our website, if available
• Adjusting your choices through our cookie or privacy settings
• Enabling a qualifying browser-based opt-out preference signal, such as Global Privacy Control
• Emailing privacy@goodbirdscoffee.com

Your opt-out request may apply only to the browser and device used to submit the request unless you are logged into an account or otherwise provide enough information for us to apply the request more broadly.

Right to Limit Sensitive Personal Information

California residents may have the right to limit certain uses and disclosures of sensitive personal information.

Goodbirds does not use or disclose sensitive personal information for purposes that currently require a separate right-to-limit mechanism. If our practices change, we will update this Notice and provide the required method to exercise this right.

Right to Data Portability

You may request a copy of eligible personal information in a portable and, where technically feasible, readily usable format.

Right to Nondiscrimination

Goodbirds will not unlawfully discriminate against you for exercising a right under the CCPA.

We will not, solely because you exercised a CCPA right:

• Deny you goods or services
• Charge you a different price or rate
• Provide a different level or quality of goods or services
• Retaliate against you
• Suggest that you will receive a different price, rate, level, or quality of service

Goodbirds may offer lawful promotions, discounts, or loyalty benefits that are reasonably related to the value of the information involved and comply with applicable law.

8. Automated Decisionmaking Technology

Goodbirds does not currently use automated decisionmaking technology to make significant decisions concerning a consumer’s access to or provision of financial services, housing, insurance, education, employment, healthcare, or other similarly significant services.

Goodbirds may use ordinary ecommerce automation for functions such as fraud screening, product recommendations, subscription management, advertising measurement, and order processing.

If Goodbirds begins using automated decisionmaking technology in a manner that creates additional rights or notice obligations under California law, we will provide the required disclosures and request methods.

9. How to Exercise Your Rights

You may submit a request to know, access, delete, correct, or exercise another applicable privacy right by:

• Emailing privacy@goodbirdscoffee.com
• Using the privacy request form or “Your Privacy Choices” link on our website, if available
• Mailing a request to the address listed in the Contact Us section

Please describe your request and provide sufficient information for us to identify the relevant customer, account, order, subscription, or interaction.

You do not need to create a new customer account solely to submit a privacy request.

10. Verification of Requests

Before completing certain requests, we may need to verify your identity.

Depending on the request, we may ask you to confirm information associated with your account or transactions, such as:

• Your name
• Your email address
• Your telephone number
• Your billing or shipping address
• Your order number
• Other information reasonably necessary to verify the request

We will use information submitted for verification only to verify and process the request.

We may deny or limit a request when we cannot reasonably verify your identity, when the request is fraudulent, excessive, or manifestly unfounded, or when an exception under applicable law applies.

11. Authorized Agents

You may authorize another person or entity to submit a request on your behalf.

We may require the authorized agent to provide written proof that you authorized the agent to act for you. We may also require you to verify your identity directly with Goodbirds and confirm that you gave the agent permission to submit the request.

These requirements may not apply when an authorized agent has a valid power of attorney under applicable California law.

12. Response Timing

We will confirm receipt of requests to know, delete, or correct within 10 business days when required by applicable law.

We will ordinarily respond to a verified request to know, access, delete, or correct within 45 calendar days. When reasonably necessary, we may extend the response period by an additional 45 calendar days and will notify you of the extension and the reason for it.

Requests to opt out of sale or sharing will be processed as soon as reasonably feasible and no later than required by applicable law.

We do not ordinarily charge a fee to process privacy requests. We may charge a reasonable fee or deny a request if it is excessive, repetitive, or manifestly unfounded, as permitted by law.

13. Global Privacy Control

Where required by applicable law, Goodbirds recognizes qualifying browser-based opt-out preference signals, including Global Privacy Control, as a request to opt out of the sale or sharing of personal information for the browser and device sending the signal.

You may need to enable the signal separately on each browser or device you use.

If you clear cookies, change browsers, use a different device, or are not logged into your account, you may need to submit the preference again.

14. Financial Incentives

Goodbirds does not currently offer a financial incentive or price or service difference in exchange for the collection, sale, sharing, or retention of personal information that requires a separate CCPA notice of financial incentive.

Goodbirds may offer ordinary discounts, promotions, subscription pricing, referral programs, giveaways, or loyalty benefits. If a program qualifies as a financial incentive under the CCPA, we will provide the required notice before you enroll.

15. Children and Minors

Our Services are not directed to children under 13 years old, and we do not knowingly collect personal information online from children under 13.

Goodbirds does not knowingly sell or share personal information belonging to consumers under 16 years old.

If you believe a child has submitted personal information to Goodbirds, contact us at privacy@goodbirdscoffee.com.

16. Changes to This California Privacy Notice

We may update this California Privacy Notice periodically to reflect changes in our practices, Services, technologies, or legal obligations.

When we make changes, we will revise the Effective Date at the top of the Notice. If a change is material, we may provide additional notice through our website, by email, or through another appropriate method.

17. Contact Us

For questions about this California Privacy Notice or to exercise your privacy rights, contact:

Goodbirds Coffee LLC
1815 N Orange Ave
Orlando, FL 32804
United States

Email: privacy@goodbirdscoffee.com
Website: https://goodbirdscoffee.com

For general customer service, email help@goodbirdscoffee.com.

For accessibility questions or to request this Notice in an alternative format, email accessibility@goodbirdscoffee.com.